Privacy Policy

Last Updated: June 15, 2024

Harbor Grove Bench ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.harborgrovebench.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request a quote or booking
• Sign up for our newsletter
• Fill out a contact form
• Participate in surveys or promotions
• Communicate with us via email, phone, or other channels

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Passport details (for booking purposes)
• Payment information
• Travel preferences and requirements
• Special dietary or medical needs

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent
• Referring website
• Links clicked
• Geographic location (country/city level)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small text files that are stored on your device when you visit our website. They help us improve your experience by:

• Remembering your preferences and settings
• Understanding how you use our website
• Personalizing your experience
• Providing relevant content and advertisements
• Analyzing website performance

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your travel bookings and inquiries
• Create and manage your account
• Provide customer support and respond to your requests
• Send administrative information, such as booking confirmations and updates
• Send marketing communications, newsletters, and promotional materials
• Personalize your experience and deliver tailored content
• Improve our website, products, and services
• Conduct research and analysis to enhance our offerings
• Protect against fraud and unauthorized transactions
• Comply with legal obligations and enforce our terms and conditions
• Address disputes and troubleshoot problems

3. How We Share Your Information

We may share your information with the following parties:

3.1 Travel Suppliers and Partners

To fulfill your bookings and provide the services you request, we may share necessary information with:

• Hotels, accommodations, and lodging providers
• Airlines and transportation companies
• Tour operators and activity providers
• Ground handlers and local guides
• Travel insurance providers
• Visa and passport service providers

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Customer service providers
• IT and system administrators
• Marketing and advertising partners
• Data analytics providers
• Email and communication service providers

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information with other third parties with your explicit consent.

4. International Data Transfers

As a global travel company, we may transfer your information to countries outside your country of residence, including countries that may have different data protection laws. We implement appropriate safeguards to protect your information when it is transferred internationally, such as using standard contractual clauses or relying on adequacy decisions by relevant authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The nature and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, tax, accounting, or other requirements

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request that we correct any inaccurate or incomplete information.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

8. Marketing Communications

We may send you marketing communications about our products, services, and promotions if you have opted in to receive them or if we have a legitimate interest to do so. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly using the information provided below

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us